Domestic Shipping Policy

All orders are shipped from GRAND RAPIDS, MICHIGAN, USA.
We ship all orders via UPS ground unless a specific carrier is requested. All orders USD$200+ receive free shipping. For smaller orders a 10% freight charge will be added to your subtotal.

International Shipping Policy

All orders are shipped from GRAND RAPIDS, MICHIGAN, USA.
1) We ship all International packages via DHL Express unless a specific carrier is requested. Ruby Rock-It calculates your shipping charge based on the total weight of your package, including box weight and the distance it travels. Shipping fees are not calculated based on the value of your order or the quantity of your items in your order.
2) Ruby Rock-It cannot be responsible for any customs, taxes, tariffs or other fees associated with shipping to your country beyond the cost of postage. Check with your local Customs Office for an estimate of charges on your order.

 
 

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